Support

Nibble for iOS, version 1.0 · last updated 15 August 2026

Email app.contact.support@gmail.com

Nibble is built by one person, so replies usually take a couple of days — longer at weekends.
Tell me your iOS version, your iPhone model, and what you tapped just before the problem. That is almost always enough to find it.
There is no account to look up. Nibble stores nothing about you on a server, so nothing on my side can be inspected or reset for you.

A widget is stuck on an old number

Nibble refreshes a widget's timeline whenever you change a metric in the app — setting a value, editing it, deleting it, or picking a different layout. If the Home Screen still shows the old figure:

Open Nibble and check the number in the app first. If the app is also stale, the problem is the metric's source, not the widget — see the Health and Shortcuts sections below.
If the app is right and the widget is wrong, lock and unlock the phone. WidgetKit redraws on the next display pass.
Still wrong? Remove the widget and add it again. That rebuilds its timeline from scratch.

Tapping “+1” on a widget is deliberately different. The increment runs as an App Intent, and iOS reloads the widget itself once the intent finishes. Nibble does not force a second refresh on top of that, because two reloads racing each other is what makes a counter flicker back to the previous value. Give it a moment rather than tapping repeatedly.

Apple Health metrics show nothing, or stop updating

Nibble reads exactly two Health types, and only today's total for each: step count and logged water. It reads no history, no workouts, no heart rate, and no other health data.

Permission is asked once, the first time you add a Steps or Water metric. If you declined then, iOS will not ask again — you have to grant it yourself in Settings › Privacy & Security › Health › Nibble.
Health permissions are per-type. Granting Steps does not grant Water. Check both switches in that screen.
A zero can be correct. Water shows nothing until something is logged in Health that day, and steps only count once the phone has been carried.

Nibble never writes to Health, so nothing you see in Nibble can change your Health data.

The daily check-in reminder isn't arriving

The reminder is off until you switch it on. It lives behind the bell icon in the toolbar on the Metrics screen — that is its only entry point, and turning it on there is the one moment Nibble asks iOS for notification permission.

If the switch will not stay on, permission is off at the iOS level. The same screen has a button that opens Nibble's page in Settings; turn Allow Notifications on there.
If you revoke permission in Settings, the in-app switch turns itself off to match. That is intentional — it never claims to be sending reminders that iOS is discarding.
Deleting your last metric cancels the scheduled reminder. Add a metric and switch it on again.

A reminder will not appear while you are using Nibble. If the app is open and in the foreground at the scheduled time, iOS delivers the reminder silently rather than showing a banner over the app you are already looking at. Nothing is lost — the next day's reminder is unaffected.

Nibble Pro, and restoring a purchase

Nibble Pro is a one-time $4.99 purchase, not a subscription. Free gives you one metric forever, with the Big Number layout, Lock Screen widgets, “+1” tapping and share cards. Pro unlocks unlimited metrics and every layout on all of them.

The Pro screen appears when you add a second metric, or tap a locked layout in the Layouts gallery. Restore Purchases is the button underneath the unlock button on that screen.

Use Restore after reinstalling Nibble or setting up a new iPhone. It is free and can be tapped as often as you like.
If it reports there is nothing to restore, the purchase is on a different Apple Account than the one currently signed in. Check Settings › [your name] › Media & Purchases.
Purchases and refunds are handled entirely by Apple. Nibble never sees your name, card, or billing details, so a refund has to go through reportaproblem.apple.com rather than through me.

Numbers from Shortcuts or a web address

Besides Health, a metric's value can be pushed in by the Shortcuts app, or fetched from a JSON endpoint you point Nibble at. If one of those has gone quiet, the cause is almost always outside Nibble: a shortcut that no longer runs on its automation, or an endpoint that changed its response shape so the key Nibble was told to read is no longer there. Open the metric in Nibble and check the address and key still match what the endpoint returns today.

Deleting your data

Delete a single metric inside the app to remove it and its history.
Delete Nibble to remove everything it stored, including the data its widgets use.
Revoke Health access any time in Settings › Privacy & Security › Health › Nibble.

There is no deletion request to file and no account to close. The developer holds no copy of your data, so there is nothing on a server to delete. Full detail is in the privacy policy.

Reporting a bug or asking for a feature

Both go to the same address: app.contact.support@gmail.com. For a bug, the most useful things you can include are your iOS version, your iPhone model, and the steps that reproduce it. A screenshot of the widget or screen involved usually saves a round trip.